FAQ

Here are a few of the frequently asked questions. To provide you with the best customer experience, your feedback is greatly encouraged. If you have any questions please send us an email at support@wilbets.com

1. How do I place Order?

Follow these steps to quickly place the order:

  • 1. At Home Page (www.wilbets.com) or Top Left corner you can explore the Categories. Select your favorite category and start adding the products in the cart with a single click.
  • 2. After adding products, Click on “My Cart” and proceed to Checkout.
  • 3. You can Checkout by Creating Account/Signin or via Guest User (Fill Correct Shipping Details for Accurate Tracking of your order).
  • 4. Click on “Continue to Payment”. Select your preferred Payment Gateway, Pay the Amount, and Confirm Your Order.
  • 5. You will receive the Confirmation Email and SMS once the order is successfully placed.

Note-You can  Mail us on-support@gloxy.in

2.How will I Receive My Order?

We will ship your order on your mentioned shipping address. Your order will be delivered at your doorstep by trusted Ekart courier services. All orders will be delivered in fully sealed packages to protect your goods and ensure that they reach you in perfect condition.

3.How will I get confirmation that my Order is placed successfully?

We'll send an order confirmation email and SMS with your Order ID and Order Details. Also,our team will call you to verify your order in 24 hours.Once the order is shipped from the warehouse you will receive the tracking details via SMS and email.

4.How should I check the status of my Order?

Once the order is shipped from our warehouse you will receive the tracking details via SMS and email.

If you still have any issues, write to us at support@support.in or call us-+91 7061251221, and your issue will be addressed.